Child Care Information Services, Parents Day Care Guide , Department of Human Services for Greene County, Pennsylvania

CCIS Office

Ben Franklin Building

2nd Floor
22 West High Street
Waynesburg, PA 15370
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Child Care Information Services (CCIS)
Department of Human Services Greene County

Amy Switalski, Housing and Family Resources Director
22 W. High Street, 2nd Floor, Waynesburg, PA 15370
Phone: 724-852-5277 or Toll Free 1-888-317-7106 / Fax: 724-852-5297

Office Hours: 8:30 a.m.—4:30 p.m., Monday—Friday
Child Care Is Everybody’s Business:
Child care is an important partnership between parents and child care providers. Both partners play a key role in achieving the well–being and healthy development of children.

The state Department of Public Welfare (DPW) licenses child care providers. At least once a year , DPW inspects day care centers and group homes. DPW is also responsible for investigating complaints about child care facilities and, on a random basis, inspects family day care homes that serve four to six children.

DPW operates toll-free telephone lines to regional day care offices (listed in the back of the booklet). Parents may call with questions about how to find quality child care in their area or concerns regarding child care arrangements they may already have.

This booklet provides important information to help parents choose the right child care for their family’s needs.

Choosing the Right Day Care:
  • Types of Child Care — You should choose the most appropriate child care provider for your children that meets your family’s needs.
  • Day Care Center — This is a child care program that cares for seven or more children unrelated to the day care operator.
  • Group Day Care Home — This is a child care program that cares for between seven and 12 children unrelated to the day care operator.
  • Family Day Care Home — This is a child care program with one caregiver who cares for one, two, or three children who are not the caregiver’s children.
For more information about requirements and who is considered related to the day care operator, call your regional child day care office listed in the back of this booklet.

Rights and Responsibilities of Parents:
  • Paying for child care: Parents may be able to receive help paying for child care from the state’s Child Care Works subsidized child care program. For example, in 2001, a family of four earning approximately $35,000 per year may be eligible for a subsidy.

    Some day care centers also help parents pay for their child care through private funds. Ask your child care provider directly if private help is available.

    To learn more about Child Care Works or for an application for subsidy, please call the Child Care Works helpline at 1-877-4-PA-KIDS ( 1-877-472-5437).

  • After your child enrolls in childcare: Here are some tips to help you decide if your child care is meeting your family’s needs:
    • You should feel welcome to visit your child at anytime. Make visits at different times of the day and week.
    • Discuss your child’s progress with the staff and attend parent-teacher conferences.
    • Be an involved parent. Attend activities at the day care facility and visit your children often.
  • If you have complaints about your child care provider:
    • Discuss the problem with your child care provider; sometimes problems can be solved by discussing them openly.
    • Read the state’s child care regulations. Parents can get a copy of the regulations by calling the Child Care Works helpline at 1-877-4-PA-KIDS or from any DPW regional day care office. Child care providers are required to post a copy of the regulations at a public place in the facility.
    • Report any complaints or concerns immediately to the DPW regional office.

    For more information about child care, call our office at 724-852-5277 or Toll Free 1-888-317-7106.

For general information, please contact the Information Services at 724-852-5399 / Toll Free: 1-888-852-5399.
County Office Building, 93 E. High Street, Waynesburg, PA 15370

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