TRANSPORTATION SERVICES Department of Human Services
Steven Dulaney, Transportation Program Director
190 Jefferson Road, Waynesburg, PA 15370
Phone: 724-627-6778 / Toll-Free 1-877-360-7433 / Fax: 724-627-9463
Office Hours: 7:00 a.m. to 5:00 p.m., Monday - Friday (Click here for extended hours notice)
The Transportation Services program transports eligible riders to and from destinations in and around Greene County. Services are available to anyone living in Greene County, as long as they have pre-registered. Advance reservations are required. Services are shared-ride transportation, and all vehicles are wheelchair accessible.
Funding for the Greene County Transportation Services program is provided by the Greene County Board of Commissioners, the Pennsylvania Department of Aging, the Pennsylvania Department of Public Welfare and the Pennsylvania Department of Transportation’s Shared-Ride Program.
Medical Assistance Transportation Program (MATP):
Individuals and families who qualify for the Medical Access card are covered 100 percent by the Medical Assistance Transportation Program (MATP) and for trips to and from medical appointments or for authorized medical services.
Senior Citizens Program:
Senior citizens age 65 and older pay 15 percent of the full fare. The amount of the fare will be based on the miles traveled. The traveler should ask for the amount that will be due when calling for a ride.
Any Greene County resident age 60 and older who is traveling to a senior center travels free. These trips are paid for by the Pennsylvania Shared-Ride Program, the Pennsylvania State Lottery and the Area Agency on Aging.
Anyone age 65 and older who plans to travel to destinations other than a senior center or a medical visit may travel at a reduced rate. Please call the Transportation office for more information.
Persons with Disabilities Program:
Anyone under age 65 who has a disability may be eligible to pay 15 percent of the full fare under a new disabilities program. Please call the Transportation office for more information and registration forms.
Scheduling a Ride:
Ride scheduling is on a first-come, first-serve basis. Transportation services are offered Monday through Friday. Calls to schedule appointments for transportation services must be made no later than noon on the day before a requested ride, and before noon on a Friday if the requested trip day is a Monday. Trips may also be scheduled up to two weeks in advance.
Transportation services will not be offered on the following holidays (schedule is subject to change each year):
New Year’s Day
Martin Luther King Jr. Day
Presidents Day
Good Friday
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Day After Thanksgiving
Christmas Day
Day After Christmas
All out-of-county trips are for medical appointments scheduled between 10 a.m. and 2 p.m. Trips to Pittsburgh and Washington County will run every Monday, Wednesday and Friday; trips to Fayette County will run every Tuesday and Thursday; and trips to Morgantown, West Virginia, will run Tuesdays.
Out-of-County Trip Schedule:
Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Washington, PA, and Pittsburgh, PA
Washington, PA, Uniontown, PA, and Morgantown, WV
Washington, PA, and Pittsburgh, PA
Washington, PA, Uniontown, PA, and Morgantown, WV
Washington, PA, and Pittsburgh, PA
General Information & Reminders:
Passengers will be picked up at their homes, driven to their destinations and then returned to their homes. Any passenger who does not need a return trip home must tell the Transportation staff member taking the trip request.
A transportation associate will tell passengers what time they will be picked up. Passengers must be ready to leave when the driver arrives. The driver may be up to 20 minutes early or late and still be considered on time.
The driver will provide reasonable assistance when passengers are boarding and leaving the vehicle.
Paying passengers are asked to pay the driver upon boarding the bus (exact change is required).
All passengers are expected to be cooperative, wear their seatbelts and demonstrate appropriate behavior at all times.
Any passenger in a wheelchair must be properly secured by the driver.
For the safety and comfort of all passengers, the following actions are prohibited:
Smoking, eating or drinking
Standing or walking in a moving vehicle
Operating a personal radio
Fighting or using abusive language
Drivers are authorized to stop only for scheduled appointments. All other stops must be pre-approved through the Transportation office.
Passengers who have a medical reason and a doctor’s verification may have an escort accompany them on a trip at no charge. Advance arrangements need to be made.
Passengers must make the Transportation office aware of any special needs when calling for a ride.
Passengers unable to make a scheduled trip must call the Transportation office at least two hours in advance to cancel. Anyone who does not cancel will be considered a "no show."
Passengers who miss their ride should call the Transportation Office immediately.
Greene and Washington Counties Cooperative Project Agreement on Bus Rides:
February 2008 News ~~ Washington County Transportation Authority (Washington Rides) and Greene County Transportation Office, in cooperation with Pennsylvania State Department of Transportation, have entered into a one-year project agreement to provide service between the two counties.
Greene County Transportation will transport passengers in the morning to the TRIPIL offices in Washington. Washington Ride will then arrange to pick up these passengers and transport them to their destination within the county.
Washington Ride will return the passengers to the Greene County Transportation Office in the afternoon at which time passengers would be taken to their final destination. The runs are scheduled to leave the Waynesburg area at 7:30 a.m. and leave Washington about 4:30 p.m. These are fixed run times, and if no one schedules a trip in advance, no service will be provided.
Passengers need to be aware that multiple trips may need to occur to accommodate all passengers requiring these trips. For example, an individual who lives outside of Waynesburg may need to schedule an earlier trip from home to the Greene County Transportation office in order to leave by 7:30 a.m. Likewise, an individual working in Canonsburg will need to schedule an earlier trip from work to TRIPIL in order to leave by 4:30 p.m.
The runs are available Monday through Friday except on the following holidays: New Year's Day, Martin Luther King Day, Presidents Day, Good Friday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, day after Thanksgiving, Christmas and the days before and after Christmas.
Since two different transportation agencies will be providing service, there are several factors passengers need to understand with regard to service. These include:
The fares for each system will be different, and it may be necessary to pay multiple fares depending on the number of legs of a trip a person is booking.
Extra time will need to be factored into a passenger's travel time to allow for transfers.
Cancellations must be communicated to the appropriate system no less than one hour prior to the run time or appropriate pick-up time if multiple legs are booked.
Passengers are required only to make one phone call to their home county system to schedule trips. Calls for Greene County residents can be placed up to 14 days in advance but must be called in no later than 2 p.m. the previous day. Calls for Washington County residents also can be placed up to 14 days in advance but must be called in no later than 3 p.m. the previous day. For more information about this and other services available through the two providers, call Greene County Transportation at 724-627-6778 (toll-free at 1-877-360-7433) or Washington County Transportation Authority at 724-223-8747 (toll-free at 1-800-331-5058).
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For general information, please contact the Information Services at 724-852-5399 / Toll Free: 1-888-852-5399. County Office Building, 93 E. High Street, Waynesburg, PA 15370
