Department of Human Services for Greene County, Pennsylvania Contact Persons: Richard A. Blaker, Transportation Program Director
Pamela H. Blaker, Transportation Program Specialist
Greene County Transportation Building
190 Jefferson Road, Waynesburg, PA 15370
Phone: 724-627-6778 / Toll-Free 1-877-360-7433 / Fax: 724-627-9463
Office Hours: 7:00 a.m.5:00 p.m., MondayFriday
The Transportation Services program transports eligible riders to and from destinations in and around Greene County. Services are available to anyone living in Greene County, as long as they have pre-registered. Advance reservations are required. Services are shared-ride transportation, and all vehicles are wheelchair accessible.
Funding for the Greene County Transportation Services program is provided by the Greene County Board of Commissioners, the Pennsylvania Department of Aging, the Pennsylvania Department of Public Welfare and the Pennsylvania Department of Transportation’s Shared-Ride Program.
Transportation to implement new software, adjust fares May 21, 2015 | News Release WAYNESBURG, PA As part of a statewide initiative to streamline the delivery of shared-ride services, reduce costs and improve efficiencies, the Greene County Transportation Services program is in the process of implementing a new paratransit scheduling software called Ecolane. >>>
Transportation fares to increase for some riders Oct. 15, 2014 | News Release Beginning Nov. 1, the Greene County Transportation Services program will increase fares for some of its riders, specifically those consumers eligible for the state Senior Shared-Ride and Rural Transportation for Persons with Disabilities programs.
Older Adults Program:
Older adults age 65 and older pay 15 percent of the full fare. The amount of the fare will be based on the miles traveled. The traveler should ask for the amount that will be due when calling for a ride.
Any Greene County resident age 60 and older who is traveling to a Senior Center, will travel for free. Since these trips are paid for by the Pennsylvania Shared-Ride Program, the Pennsylvania State Lottery and the Area Agency on Aging.
Anyone age 65 and older who plans to travel to destinations other than a senior center or a medical visit may travel at a reduced rate. Please call the Transportation office for more information.
Because we have funding from several different sources, we ask that you please call our office at 724-627-6778 and discuss your particular need. Then we will be glad to prepare the appropriate registration application packet to either mail to you or for you to pick up at our office.
Medical Assistance Transportation Program (MATP):
Individuals and families who qualify for the Medical Access card are covered 100 percent by the Medical Assistance Transportation Program (MATP) and for trips to and from medical appointments or for authorized medical services.
Persons with Disabilities Program:
Anyone between ages 18 and 65 who have a disability may be eligible to pay 15 percent of the full fare under a new disabilities program. Please call the Transportation office for more information and registration forms.
Scheduling a Ride:
Ride scheduling is on a first-come, first-serve basis. Transportation services are offered Monday through Friday. Calls to schedule appointments for transportation services must be made no later than noon on the day before a requested ride, and before noon on a Friday if the requested trip day is a Monday. Trips may also be scheduled up to two weeks in advance.
Transportation services will not be offered on the following scheduled county holidays (subject to change):
New Year’s Day
Martin Luther King Day
Day After Thanksgiving
Christmas Eve Day
News Year Eve Day
NOTE: Pre-scheduled dialysis trips will be transported on holidays except Thanksgiving, Christmas & New Years Day.
Out-of-County Trip Schedule:
All out-of-county trips are for medical appointments scheduled between 10 a.m. and 2 p.m. Trips to Washington County will run every Monday, Wednesday and Friday; trips to Pittsburgh run on Monday's & Wednesday's only; and Fayette County will run every Tuesday and Thursday; while trips to Morgantown, WV, will run on Tuesdays only. See chart below:
General Information & Reminders:
Passengers will be picked up at their homes, driven to their destinations and then returned to their homes. Any passenger who does not need a return trip home must tell the Transportation staff member taking the trip request.
A transportation associate will tell passengers approximately what time they will be picked up. Passengers must be ready to leave when the driver arrives. The driver may be up to 15 minutes early or late and still be considered on time.
The driver will provide reasonable assistance when passengers are boarding and leaving the vehicle.
Paying passengers are asked to pay the driver upon boarding the bus (exact change is required).
All passengers are expected to be cooperative, wear their seatbelts and demonstrate appropriate behavior at all times.
Any passenger in a wheelchair must be properly secured by the driver.
For the safety and comfort of all passengers, the following actions are prohibited:
Smoking, eating or drinking
Standing or walking in a moving vehicle
Operating a personal radio
Fighting or using abusive language
Drivers are authorized to stop only for scheduled appointments. All other stops must be pre-approved through the Transportation office.
Passengers who have a medical reason and a doctor’s verification may have an escort accompany them on a trip at no charge. Advance arrangements need to be made.
Passengers must make the Transportation office aware of any special needs when calling for a ride.
Passengers unable to make a scheduled trip must call the Transportation office at least two hours in advance to cancel. Anyone who does not cancel will be considered a "no show."
Passengers who miss their ride should call the Transportation Office immediately.
Frequently Asked Questions:
Where do you go out of county and what times? This is listed in the brochure; All our out of county appointments are to be between 10:00am and 2:00pm and must be medical in nature. We go to Washington County, Monday, Wednesday and Friday; Uniontown on Tuesday and Thursdays; to the hospitals in downtown Pittsburgh on Mondays and Wednesdays and Morgantown on Tuesdays.
Can I call the same day for a trip? No. All trips must be prescheduled. All riders must be preregistered and the trip request must be made at the latest, 12:00 noon the day before the schedule request. (It is recommended to call 4-5 days in advance of the trip requested).
What is my pickup time? The pickup time for your trip is determined by the number of riders scheduled to go on a particular day. This time will vary day to day even if you are riding to the same destination daily. You can call between 2:00 pm and 3:30 pm the day before your trip to get an approximate pickup time. Remember, the van can be 15-20 minutes early or late from your time and still get you to your appointment on time.
I need to go to the pharmacy after my doctor’s appointment; can I just inform the driver? No. All stops must be prescheduled ahead of time. When you make your schedule request you need to inform the reservationist that you will need to go to the pharmacy after your doctor’s appointment so the trip can be scheduled in. If you do not need to go to the pharmacy we can cancel that trip but we cannot add a trip in the same day.
I am in a wheelchair. Can I still be transported? Yes. All our vehicles are wheelchair accessible. If you are not in a wheelchair the drivers are allowed to “arm assist” you to the vehicle. Oversize wheelchairs and “scooter” can be transported if there is trip has the capacity with the other clients scheduled. You must inform the reservationist when you schedule if you have an oversized wheelchair. The drivers can assist you from your door to the vehicle and will secure the wheelchair when inside the vehicle (the drivers are not allowed in your residence).
Greene County Transportation Subcommittee:
Click here for the transportation sub-committee dates, times, location and board members.
For general information, please contact the Information Services at 724-852-5399 / Toll Free: 1-888-852-5399 Greene County Office Building, 93 E. High Street, Waynesburg, PA 15370